COVID-19 INFORMATION

In response to Covid-19

As Covid-19 essential workers, are still here to serve you. WE ARE OPEN FOR BUSINESS! In response to the Covid-19 Pandemic we have created a plan in order to continue providing safe and efficient moving services to our customers. 

As the world continues to watch the impact of the Coronavirus (Covid-19) we would like to share how King and Queen Movers are responding to the pandemic. In the midst of all the chaos King and Queen Movers are following the recommendations by The CDC. At the center of every move are customers, crew members, Vendors, and Truck operators. While the health and safety of all of those individuals are our main concern. It is our highest priority during this time. 

Our Commitment to you

King and Queen Movers are committed to ensuring that each move is completed with safety measures in place. Safety is our first concern. In these unpredictable times we take our role as essential service providers very seriously. We will continue to provide moving services to our communities. While following the guidelines from the Center for Disease Control and Prevention, we are working to protect our customers and employees.

Our industry requires our team to enter the homes of our customers to provide packing and loading services we are offering to conduct the quote process via virtual connections. We have mandated virtual connections encouraging its practices with all customers. While some of our staff are working remotely, we are available to customers, agents, and drivers during the same business hours. 

Providing Essential Services

For many people a moving date is not flexible. If you have a lease ending or if you previously sold or purchased a home with an upcoming closing date, it’s important that you have access to the critical services that can allow you to relocate. While cities and states across the country have ordered the temporary closure of “non-essential” businesses, moving is considered essential and moving service providers are currently operating in all states.

If you’re worried about moving during an pandemic for a move it’s hard to say what will and will not be available in the months to come. For now, continue to do research and ask directly what steps are being taken when you reach out if you are unsure.

What are Moving Companies doing Differently?

Moving companies are taking the coronavirus pandemic very seriously. To that end, companies across the country have put into place protocols designed to protect their employees and their customers. These include:

  • Following federal and local guidelines around social distancing and sanitization
  • Conducting virtual surveys instead of in-home surveys to provide estimates
  • Frequently sanitizing trucks and equipment
  • Practicing social distancing with customers and, as much as possible, among moving teams
  • Wearing masks and gloves
  • Keeping trucks stocked with hand sanitizer